How to boost event ROI

We have had some extremely successful telemarketing campaigns in the events sector. Events works very effectively with telemarketing, as they are one of the most effective ways to generate high quality leads and opportunities. You can see a great return on interest when going with a telemarketing agency as getting the right people to attend an event is pivotal to achieve a return on investment.

Whether it’s a fabulous party, a glamorous dinner or a corporate conference, events are a great way of bringing likeminded people and organisations together. Events provides platforms for sharing knowledge, networking opportunities and allowing the host to present themselves as the number 1 within their industry. Hosting an event is extremely stressful but you can reap such great rewards from it.

So, you’ve sent out the invites, and you’ve received nothing in return. How do you get all of your potential attendees to actually engage with and commit to your event? How do you measure the success of your event once it’s over? That’s where you can utilise the skills of telemarketing as the power of voice contact allows you to reach invitees on a more personal level. Speaking to someone one-on-one is the most direct form of marketing – you are able to gauge their interest.

You are able to fully reap the benefits of telemarketing by being able to target the right people. Many decision makers may be extremely hard to reach by email or other digital channels. As stated above, telemarketing offers a more direct way to engage with your target attendees. In addition to this, direct telemarketing allows us to tailor our approach to the attendee, altering the value and benefits to each individual by speaking to them directly and understanding their interests.

A two way conversation is always good to have – it forms the building blocks of a great relationship. By us calling your prospective customers first, you are able to have personal contact with your prospect, and they are able to have a bit of an insight to your business before attending your event.

Another useful thing for your company to take into account is that by talking to your prospects in a two-way conversation, you can begin to understand more about them before the event. In addition to utilising this to see how many attendees there will be, you will be able to use the information to help the sales team convert new clients.

In essence, telemarketing is the most effective & direct way in order to maximise return on investment  from any event that you hold, as telemarketing is able to get as many attendees as possible and then, if it is the way that your business layout works, you are able to nurture these attendees into prospects & ultimately new clients. This approach is great to use as a one-off when you have a certain event on, or in combination with a comprehensive outbound lead gen strategy. Either way, you are guaranteed to see a significant return on investment and a significant difference in results.

Need us to help with booking up your events? Call us today on 0333 207 0540 to find out more about our lead generation services.

Start-up’s & Lead Generation – A match made in heaven!

Efficiency is key for start ups within their business model.

A tighter budget is crucial to the success of a telemarketing/lead gen campaign for startups. Whether you have sourced your budget from  investments, loan companies or another source – keeping a keen eye on the bank account is definitely something that all startups have to deal with. Tech companies in particular, rely quite heavily on investment to continue research with their ROI coming in later on.

A good Lead Generation agency will integrate themselves fully into your company – essentially placing themselves as an extension of your business. By getting under the surface of your company, the outsourced Lead Generation Agency  can learn everything that they can to best represent your brand.

In order to fully appreciate and benefit from the hard work of a Lead Generation agency, you will need to have a solid, effective follow-up process to any leads generated and a strong sales process in place in order to fully achieve the results that you want to achieve. For any Lead Generation company – they may able to provide you with the highest quality leads – but it is up to you to get them over the line and convert them in to full, paying clients.

We here at The Lead Lab love working with start ups and SME’s. Being a SME ourselves, we thrive on building sustainable and lasting relationships with clients as well as leads. We can help to work with start-up companies to help them to refine (or fully develop) their sales process and help them get them over the line. Our hot-key campaigns work really well with start-ups as we can warm the lead up for the sales director and then move them immediately onto them becoming a full sales lead.

The Lead Lab prides itself on being an agency that has a bit of science thrown in. We specialise in high performance B2B telemarketing campaigns – call us today on 0333 207 0540 to find out more about how our expertise can help your business grow.

Am I too unique for telemarketing?

It is an extremely common concern for companies that are looking into doing telemarketing for their business growth. It is definitely a legitimate concern, but your worries are usually unfounded. The answer is usually that telemarketing can be beneficial for any industry.

We’re not going to lie to you, there is always risk when it comes to planning a telemarketing campaign – but then again, there is a risk with anything in life. There are many things that have to come into consideration when you are planning a telemarketing campaign. For extremely niche industries with this concern, we have specialised the way in which we deal with the process in order to answer any questions. As a result we can exactly determine how to create and tailor the campaign to make it a success.

Targeting the targets

If you have a business, you have a market. Even if it is very niche, every industry has a target market. Firstly, before we start your campaign, one of the first things that we do is look into understanding the types of businesses that you want to be working with. Some factors include the company size, turnover, location (local, national or international).

What’s the data?

When we find out all of this, we generally do some research to get an idea of approximately how many businesses will fall into your target market for a B2B campaign. In this way, we will be able to determine any other information that we need as well as what kind of campaign would work the best with you M.O. For example, for one company based in London, face to face appointment-setting might work the best for them. For another based in Devon, hotkey phone calls might work better for them. It is through this that we are able to see what size campaign will increase your ROI the most and allow you to have the most optimal results.

It may be said that for nicher industries and businesses, the data for extremely narrow target markets can be exceedingly harder to source. However, never say never. It doesn’t meant that it is impossible, it just means that maybe a shorter, more concise lead generation campaign would be the best for you. We always are aiming for the highest quality leads, and by having the sufficient amount of data to run a successful campaign and targeting the businesses you really want to be working with, rather than broadening your target market over what you actually what to be targeting and providing your company with low quality leads, we can actually make sure that the the leads that we generate for you are high quality and suitable for your business.

1 prospect, 2 prospect, 3 prospect, 4…

One concern that certain businesses may have with a narrower target market is the number of prospects that will be available for you to speak to and, whether you might actually be already speaking to certain prospects. Although in a lead generation campaign, we would not be fully selling to your potential prospect over the phone, we do still like to be able to fully deliver an accurate and compelling pitch with all the information that we have at our disposal  in order to ensure that the leads we return to your sales directors or pipeline are fully qualified and of the highest possible quality. Even if the sales pitch is slightly more complicated, we are the experts and we will simply adapt the campaign to account for this – it also doesn’t necessarily mean that the B2B telemarketing campaign was not a success.

To sum up, we can see that it is extremely unlikely that your business is too niche and unique for telemarketing. Telemarketing is the most direct way to help your business grow. Our lead generation and appointment setting campaigns are tailored to help your business – we will always be transparent and upfront about how beneficial a campaign would be. We have multiple lead generation solutions for you to choose from so The Lead Lab are certain to be able to benefit you greatly in some way.

Give us a call today on 0333 207 0540 to discuss your lead generation requirements further.

LinkedIn Lead Gen as a Winning Formula

When you think of social media marketing, you may think of the glamorous life of Instagram or maybe the ‘putting the world to rights’ warriors of Twitter – I can bet you that the business world of LinkedIn isn’t the top of the list when you think of marketing. It is a market that is untapped in its potential – and we here at The Lead Lab are excited to announce our LinkedIn Lead Generation Campaign package.

Sit back, relax and let your sales pipeline build up by itself. Through our LinkedIn package, you can further increase your sales pipeline by maximising the way that you generate B2B leads digitally. In utilising your own LinkedIn profile, you are able to create a personalised and warm pitch to your prospective client. Through us growing your network, with targeted connection requests to businesses and job titles of people that you want to be working with means that you are able to expand the field of potential clients exponentially. In addition to this, a tailored message to each of these prospects can get you great leverage in front of prospects that are otherwise difficult to reach.

We are able to expand the reach of your account by putting out regular, high-quality content that will both grow your network and drive more inbound traffic to your own website. It’s the perfect way to generate business leads whilst building your own personal brand, and the benefits of this will keep on reaping yourself long after any campaign with us can end.

Get in touch today to find out more about how we can get your LinkedIn campaign started up. Each campaign is fully customised to your needs and targets and we are completely transparent in our reporting system, involving constant adjustments to ensure maximum results. Call us on 0333 207 0540.

Slow and Steady Wins The Race

We have all heard the old adage ‘slow and steady wins the race’, and yes it is quite applicable to life, but funnily enough it can also be applied to telemarketing. It is a bit odd, most people think of sales as fast-paced, high energy kind of environment, but sometimes it pays off being slower across the mark. We show below how beneficial it is to take your time when setting up your business’s outsourced telemarketing services.

Practice makes perfect, and we like to practice a lot. One of the reasons that we are so thorough in the way that we set up campaigns is that we essentially become an extension of your business. We need the time to integrate ourselves deep into your M.O. in order to make sure that we are doing your company justice. This integration is due to the fact that we become essentially a part of your business – specifically for creating you new business and clients! Whilst we do understand that most clients do want to get up and running quickly, it is imperative that this initial period isn’t rushed. We need to have the time to be completely saturated in your business – we are professionals, but being professional means that we don’t want anything bad to happen. It definitely takes time. We want to do the best that we can do for your company and your campaign – and I’m sure that you would agree with us on that!

On a similar level, once a campaign has started, it can be easy to get caught up in it and want to see the results immediately! But telemarketing can be seen as being just like losing weight and getting fit – it takes time to see the results that you would want.  It is so beneficial for campaigns to wait to build up traction, we are an investment that will definitely pay off. Having that investment in long-term telemarketing campaigns do pay off, you just have to be patient. We are not here to be a quick fix for your business, part of our business is to build long-term relationships with our clients – we want to have a beneficial and fruitful business partnership for years to come.

We understand that after making an investment, some concerns may crop up if you aren’t seeing the results immediately that you would like to see. We understand that concerns after 1 month are common – it doesn’t meant that campaigns aren’t working, it just means that developing your returns on investment does take time. We have found that the best campaigns come when clients understand that long term telemarketing campaigns have long sales cycles.

As you can see – success is not always instant. In the case of the tortoise, and telemarketing, slow and steady will always win the race.

If you require any lead generation for your business – get in touch with us today on 0333 207 0540 and start your business growth!

Dusting off the New Year Blues

How many of you have stuck to your New Year’s Resolutions? We can imagine that many a’ dry January have been ditched and gym memberships neglected, for what starts as a resolution, almost always ends in tradition (which ironically is to not carry out your new year’s plans). As the first month of the year has come, we can reflect on the start of 2019 and decipher whether it was what we had hoped for.

January has historically been a good month in the telemarketing industry – which increases the pressure for us to kick-start the year on a high. With businesses making decisions on their budgets for the year ahead, it means they can consider lead generation as part of their marketing plan. This is fantastic news for us because it means we get to talk to new prospects who are actively looking to know more about what we do.

Winning new business is always exciting for us – as it is with anyone – because we love building new relationships and learning about new business cultures. It’s always a breath of fresh air when we acquire a client whose industry we haven’t worked in before because it expands our experience base. We’re extremely confident in our telemarketing and lead generation processes, so no matter what industry our client is in, as long as it’s B2B, we’re sure we can accommodate them and help them grow their business.

Another reason 2019 is also an exciting time is because it means we can build our relationships with existing clients. Many of our current clients such as Douwe Egberts (link) and The FD Centre (link) have been working with us for years now, this is the kind of relationship we aim for with our clients because it allows us to become a core part of their team and work on an on-going basis. This is always where we get the best results because our telemarketers can build up a meaningful pipeline and an on-going rapport with prospects, giving our service a top-quality customer service facet.

It’s important to note that during a telemarketing campaign, not every single person that picks up the phone will be ready for your product or even think that they need your product, but introducing your business is the most important part of what we do, because when they do come to the conclusion that they are ready to become a customer and benefit from your offering, your business will be at the forefront of their minds.

January 2019 has been our best month to date, which is fantastic news for everyone here at The Lead Lab including the telemarketers, the management team, sales team and marketing team! As a unit we have managed to make the first month of the year very successful and as we mean to go on. We’re all looking forward to seeing what the rest of the year brings us.

If you’re looking for a new channel to add to your marketing strategy this year, contact us on 0333 207 0540 for a non-committal chat.

Telemarketing for Europe’s Biggest Energy Technology Company

Telemarketing for Europe’s Biggest Energy Technology Company

Suresense are an energy technology company who engaged The Lead Lab to reach out to UK manufacturers and through telemarketing campaigns set appointment for their sales team. The Lead Lab was not afraid to take on the largest energy technology company in Europe as their client and they used their tried and tested business model to find just the right telemarketer for the job. The people on the end of the phone are the most important investment that The Lead Lab make when telemarketing. Continue reading Telemarketing for Europe’s Biggest Energy Technology Company

How Our Telemarketing Increased The Sales for Douwe Egberts

Douwe Egberts Telemarketing

Lochlan Choules is the telemarketer for Douwe Egberts and responsible for telemarketing for this internationally renowned coffee brand that’s 260 years’ old. For such a famous client to employ The Lead Lab shows how this small firm can compete and win large contracts based on the quality and return on investment that their telemarketing campaigns deliver. Within the first couple of months of engaging The Lead Lab, Douwe Egberts had to increase their sales teams just to keep up with the volume of bookings they were receiving. Continue reading How Our Telemarketing Increased The Sales for Douwe Egberts

Model of Retention Is Our Model for Success

With the launch of the new website, it is likely to help reposition The Lead Lab within a very competitive market, the digital future is looking bright and ambitious for the company’s founder and managing director, Toby Blatchford-Tagg. Toby started out as an independent telemarketer in 2012, working from home for just one client. The client was so impressed that they asked Toby ‘is there more of you?’, as they wanted him to manage the telesales on other companies within their group…and so The Lead Lab was born out of a success necessity. Continue reading Model of Retention Is Our Model for Success

5 Reasons Why We win London Telesales Business

Telesales London

Although the Lead Lab is based in Exeter, Devon, we have a lot of clients outside of the South West, and we boast a significant client base in London for telesales.

We never hesitate in chasing London work, as the big firms there usually have high client values and are very professional to work with.

Here are my top 5 reasons why London companies should always consider placing their telesales campaigns outside of the city limits Continue reading 5 Reasons Why We win London Telesales Business