In 2017, Bitcoin exploded. Over 40 billion dollars was invested into the cryptocurrency, which is why it’s been the main topic of conversation over the past 12 months. I spoke with our Managing Director, Toby Blatchford-Tagg, to find out his views and opinions on the matter. “The first time I really experienced the boom […]
telemarketing
Telemarketing Self Awareness
At The Lead Lab we like to be aware of what we are good at and what we are not good at. We like to be ‘self-aware’.
Artificial Intelligence – What Everyone’s Talking About.
Recent news suggests that scientists aren’t far from creating the ultimate customer service robot, and after considering the pros and cons, Toby Blatchford-Tagg, our Managing Director, gave us some insight into his thoughts and opinions on the matter and how it might affect our industry. “17 years ago, when I started telemarketing, I used […]
Our Solution to Telemarketing Taboos
The telemarketing industry is awash with bad practices, from salesy one line openers to not listening attentively to prospects on the phone. We take a more honest view to phone conversations and work very hard to steer our telemarketers away from bad telephone practices. Right from the get-go, our approach to phoning prospects is upbeat, […]
Why Telemarketing isn’t Going out of Fashion.
Here at the Lead Lab, telemarketing will always be current and valuable. That’s because we live and breathe it. Whilst we know that many people consider the word ‘telemarketing’ to carry negative connotations, we strongly believe this is simply due to a lack of knowledge around the service. Whilst speaking to our […]
Telemarketing Transparency
We strongly believe in building trust here at The Lead Lab, and to ensure that our clients have complete visibility over our telemarketing activities.
Telemarketing for Europe’s Biggest Energy Technology Company
Telemarketing for Europe’s Biggest Energy Technology Company Suresense are an energy technology company who engaged The Lead Lab to reach out to UK manufacturers and through telemarketing campaigns set appointment for their sales team. The Lead Lab was not afraid to take on the largest energy technology company in Europe as their client and they […]
How Our Telemarketing Increased The Sales for Douwe Egberts
Lochlan Choules is the telemarketer for Douwe Egberts and responsible for telemarketing for this internationally renowned coffee brand that’s 260 years’ old. For such a famous client to employ The Lead Lab shows how this small firm can compete and win large contracts based on the quality and return on investment that their telemarketing campaigns […]
Model of Retention Is Our Model for Success
With the launch of the new website, it is likely to help reposition The Lead Lab within a very competitive market, the digital future is looking bright and ambitious for the company’s founder and managing director, Toby Blatchford-Tagg. Toby started out as an independent telemarketer in 2012, working from home for just one client. The […]
5 Reasons Why We win London Telesales Business
Although the Lead Lab is based in Exeter, Devon, we have a lot of clients outside of the South West, and we boast a significant client base in London for telesales. We never hesitate in chasing London work, as the big firms there usually have high client values and are very professional to work with. […]