If you were to ask any business owner, from any industry, how important customer service is to them, I’m certain they would stress how fundamental it is to their success. It can be the make or break of a company, and the sole reason why a prospect is retained and therefore becomes a repetitive buyer. […]
success
Bitcoin, The Craze That Caught Everybody’s Attention
In 2017, Bitcoin exploded. Over 40 billion dollars was invested into the cryptocurrency, which is why it’s been the main topic of conversation over the past 12 months. I spoke with our Managing Director, Toby Blatchford-Tagg, to find out his views and opinions on the matter. “The first time I really experienced the boom […]
Model of Retention Is Our Model for Success
With the launch of the new website, it is likely to help reposition The Lead Lab within a very competitive market, the digital future is looking bright and ambitious for the company’s founder and managing director, Toby Blatchford-Tagg. Toby started out as an independent telemarketer in 2012, working from home for just one client. The […]