Wednesday 11th October 2017 heralds our 4th birthday, and the business has come a long way from the pair of telemarketers working on the Managing Director’s sofa.
Still to this day, in business, people still buy people. Some companies employ great sales executives who can sit down next to a potential client and sell to them face-to-face. However, they are not the right people to sell down the phone and sometimes lack the skills to be personally engaging when on the phone. That’s where The Lead Lab can step in and help. Continue reading The Importance of Meeting Face-to-Face in Telemarketing
A new contract for The Lead Lab uses their telemarketing skills to sign up schools across the UK to ‘Mathletics’, a captivating online e-learning space for primary schools. Continue reading How Telemarketing Is Helping Kids Engage With Maths!
Social media is currently the trend of modern recruitment and has muscled its way into the more traditional practices, presenting a gap in the market that The Lead Lab was quick to fill. Continue reading Super Charging The Lead Lab’s Recruitment via Social Media
Knowing the subtleties of cultural differences, and a smattering of Cantonese, have helped allow Mikaela Lashbrook to be an effective international telesales agent for The Financial Directors Centre in both Hong Kong and America. Continue reading Handling International Telesales for the FD Centre
With a grass floor, bean bags in the meeting room, a giant waterfall wall paper, a PlayStation and a 65 inch TV screen, these are just a few of The Lead Lab strategies for keeping their staff happy and productive. Continue reading Extending Our Office to Maximise Happiness
Telemarketing for Europe’s Biggest Energy Technology Company
Suresense are an energy technology company who engaged The Lead Lab to reach out to UK manufacturers and through telemarketing campaigns set appointment for their sales team. The Lead Lab was not afraid to take on the largest energy technology company in Europe as their client and they used their tried and tested business model to find just the right telemarketer for the job. The people on the end of the phone are the most important investment that The Lead Lab make when telemarketing. Continue reading Telemarketing for Europe’s Biggest Energy Technology Company
Lochlan Choules is the telemarketer for Douwe Egberts and responsible for telemarketing for this internationally renowned coffee brand that’s 260 years’ old. For such a famous client to employ The Lead Lab shows how this small firm can compete and win large contracts based on the quality and return on investment that their telemarketing campaigns deliver. Within the first couple of months of engaging The Lead Lab, Douwe Egberts had to increase their sales teams just to keep up with the volume of bookings they were receiving. Continue reading How Our Telemarketing Increased The Sales for Douwe Egberts
With the launch of the new website, it is likely to help reposition The Lead Lab within a very competitive market, the digital future is looking bright and ambitious for the company’s founder and managing director, Toby Blatchford-Tagg. Toby started out as an independent telemarketer in 2012, working from home for just one client. The client was so impressed that they asked Toby ‘is there more of you?’, as they wanted him to manage the telesales on other companies within their group…and so The Lead Lab was born out of a success necessity. Continue reading Model of Retention Is Our Model for Success
Although the Lead Lab is based in Exeter, Devon, we have a lot of clients outside of the South West, and we boast a significant client base in London for telesales.
We never hesitate in chasing London work, as the big firms there usually have high client values and are very professional to work with.
Here are my top 5 reasons why London companies should always consider placing their telesales campaigns outside of the city limits Continue reading 5 Reasons Why We win London Telesales Business