2017 has been a successful year for The Lead Lab, and the group of businesses as a whole. We now have more than double the number of employees, meaning our company has become more diverse with a wider range of experience, knowledge and skillsets which has increased the office ‘buzz’ and introduced healthy competition within the working environment.
Due to the headcount increase, it has provided opportunities for people inside the business to progress into higher level roles, which has consequently increased motivation and distributed responsibility, allowing systems and processes to run more smoothly. With a full management team, it now allows us to deal with issues quicker and more efficiently whilst having more brain power to think of fresh ideas and keep the Lead Lab ahead of the game.
The social culture that differentiates the Lead Lab to other businesses has grown with new members of staff, which is demonstrated by our largest ever employee group attending the annual Ibiza work trip this year! Our regular staff socials allow new members of the group to get to know each other in a fun and relaxed setting.
The growth of our sister business, Home Lead Gen, has been our success story of 2017. Two and a half years since its establishment, the company has tripled in size, meaning an additional office has been built to accommodate the expansion. The opportunity to scale up has been much quicker in the B2C industry, simply due to the nature of the sector – there are far more homes than businesses out there! As a result, over 10 telemarketers can be assigned to a single campaign. This has created huge opportunities for The Lead Lab, in terms of referrals and business relationships.
We started the year with one profitable business, and we are now ending the year with three. When our Managing Director, Toby Blatchford-Tagg, was asked what was in store for the group in 2018, he confidently stated there should be 5 profitable businesses within the Lead Lab group, which will push for even more growth, expansion and success.
“I’ve learnt three things from 2017; 1) Not to worry about the small stuff, 2) Focus on things you can control – not the things you can’t control, and 3) Remain positive.”
To learn more about how we could help your business growth in 2018, call us on 0333 207 0540.